The Legal Stuff
TERMS & CONDITIONS:
- Simply The Great Food FZE maintains this website simplythegreat.ae
- United Arab of Emirates (UAE) is our country of domicile and stipulate that the governing law is the local law.
- Visa or MasterCard debit and credit cards in AED will be accepted for payment.
- We will not trade with or provide any services to OFAC and sanctioned countries.
- Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
- Cardholder must retain a copy of transaction records and Simply The Great Food FZE policies and rules.
- User is responsible for maintaining the confidentiality of his account.
- ‘All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
- Simply The Great Food FZE will not pass any debit/credit card details to third parties.
- Simply The Great Food FZE takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, simplythegreat.ae cannot guarantee the security of any information that is disclosed online.
- Simply The Great Food FZE is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.
- The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.
- Customer can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45 days for the refund transfer to be completed.
RETURN AND REFUND POLICY:
- All purchases are protected against a no questions asked refund policy. This means if you are not satisfied with your purchase, we will refund your money straight away, no questions asked!
- In case you are not satisfied, please get in touch with us within the first 7 days of receiving your order.
- Refunds will be done only through the Original Mode of Payment.
- We deliver in UAE only. It is a free delivery in UAE on all orders.
- We deliver within 24 to 48 hours of placing your delivery through Aramex Courier.